Client Tips

6 Questions You Should Be Asking Your Photographer

  1. How long have you been a photographer?

    • The longer a photographer has been in business, the more likely it is that it’s not just a hobby for them.
    • I have been an official business for over 5 years. I have been practicing photography for 10 and loving it my whole life. ballerina on black in lavendar
  2. Do you have insurance?

    • A professional photographer will want to protect themselves AND YOU, should anything happen.
    • I have liability and general coverage.
  3. Do you have many repeat clients?

    • This is a great litmus test of not only the quality of a photographer’s work but of their customer service.
    • I have a very high repeat client rate! In fact, many of my clients come back so often we become friends. I feel very close to my clients, being invited into someones life to capture such important moments means a lot. All of my past clients who have purchased a full session are a part of the Twenty-Three family. Once this happens they are eligible for my limited edition sessions. These are only offered to repeat clients and include family minis I open only once a year (in the Fall).
  4. What is your policy on rescheduling a session?

    • An experienced photographer will definitely have a policy in place when it comes to a customer cancelling or rescheduling a photography session impotenzastop.it. A photographer with policies indicates that they have experience with different types of customers and situations and have created policies accordingly.
    • At 23P, the client may reschedule a session one time with at least a 72 hours notice. 
  5. Have you had any experience with (name your specific concern)?

    • If you have any specific concerns regarding your photo session such as the photographer’s ability to work with a special needs child for example, find out if they have ever handled that type of situation before. Do not dismiss a photographer and their abilities based on their answers to your concerns. If given adequate notice, an experienced photographer should be able to deal with any situation you present them. This is the hallmark of a true pro.
    • I have worked with numerous types of children and families. If there is ever a situation I have not come in contact with I research it to make sure I can handle anything that may happen!
  6. Silent Question:

    • Use your gut to judge their personality and rapport. A photographer’s main job is to capture emotions and moments. If your photographer doesn’t mesh well with you on the phone or in person, chances are you and your family will not mesh well with them at your session and this will show in your photos.
    • I always try to be transparent and vulnerable with my clients, after all, how can I expect to capture this from you if I dont show it? However, there will always be an occasion when people might not work well together, this is okay! I have numerous other photographers I can recommend if I feel they might be a better fit!